Client: Ground Up Pottery, Greenville, NC
Intended Audience: Those just starting out in pottery
Purpose of the Course: Ground Up Pottery is hoping to move into teaching pottery in-studio and would like the beginners to have some basic information prior to their first lesson.
Tools Used: Articulate Rise 360, MS PowerPoint
Goal/Objective: Ground Up Pottery is a private pottery studio in Greenville, NC that is hoping to move into teaching pottery in-studio and would like beginners to have some basic information prior to their first lesson. The goal of this project is to provide an overview of the pottery process, necessary tools and equipment, and basic vocabulary.
Needs Analysis: Through a discussion with the stakeholder, I was able to determine that the majority of potential clients will most likely have a limited amount of experience with pottery. This would mean that the first few lessons may need to be spent getting clients familiar with the different aspects of wheel thrown pottery. Based on the stakeholder’s experience, it is more likely that the potential clients will get frustrated and discontinue lessons if they do not feel they are progressing fast enough. If the stakeholder’s efforts are placed on giving clients hands-on experience instead of an introduction to tools and vocabulary, it is more likely to feel like a good investment for the client. I determined that providing content for learners to access independently is likely to help in retaining customers. The cost to create this training is minimal and the benefits for the stakeholder include retaining more customers while limiting the effort spent on things that can be learned outside of the studio.
Course Outline: A course outline was created in Miro and discussed with the stakeholder.
Development: I built the course in Articulate Rise 360 with image edits done in Canva. I chose to use Rise 360 because the stakeholder wanted to provide something that their clients could easily access on a mobile device. This is important because they will often need to refer to the information in the pottery studio while they are training.
Challenges: One of my challenges was creating a course that would meet the goals of the stakeholder without making the “course” feel daunting to the learner. The purpose is to engage the learners with the material so that they want to start their learning before they start taking pottery classes. I did this by incorporating several different interactive elements including clickable markers, vocabulary flashcards, embedded video tutorials, and other elements. I gave the course to several people unfamiliar with pottery to determine if the language was clear and if the content was engaging. I used their feedback to make sure I was using language appropriate for a novice and I removed some information that could be included in a more advanced course. I really learned the value of outside feedback while making this course as they were able to give me a perspective that I would not get from the SME/stakeholder.
Another challenge I faced was making the Rise course unique. Unfortunately, that is a common issue with Rise because there are limited design options. However, as soon as the “Theme” update was live in Rise, I took advantage of it and updated the course. Having the concern about the course being “unique” also pushed me to do some research into various methods to make Rise courses more visually engaging. I’d like to use some of those methods in future courses.
Implementation: This project has not been delivered to learners yet. In the future, it will be published on the stakeholder’s website.
Evaluation: Because this project has not yet been delivered to learners, I am unable to evaluate its success at this time. However, when it is implemented, I would evaluate the success based on the several things:
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